Terms & Conditions

1. Software Application

(a) When you use our Application

When you come to our application we may collect certain information such as mobile unique device ID, the IP address of your mobile device, mobile operating system, the type of mobile internet browsers you use, and information about the way you use the Application. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

(b) Cookies

We may from time to time use cookies on our software application. Cookies are very small files which a website uses to identify you when you come back to the application and to store details about your use of the application. Cookies are not malicious programs that access or damage your computer, tablet or smartphone. Most devices automatically accept cookies but you can choose to reject cookies by changing your devise settings. However, this may prevent you from taking full advantage of our application.

The software Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.

(d) Third parties

Our software application may from time to time have links to other applications or websites not owned or controlled by us. These links are meant for your convenience only. Links to third party applications and websites do not constitute sponsorship or endorsement or approval of these third parties. Please be aware that Critical Alpha is not responsible for the privacy practises of other such applications or websites. We encourage our users to be aware, when they leave our application or website, to read the privacy statements of each and every application or website that collects personal identifiable information.

(e) Geo-location

When you visit the mobile application, we may use GPS technology (or other similar technology) to determine your current location in order to determine the city you are located within and display a location map with relevant advertisements. We will not share your current location with other users or partners.

2. Copyright

No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means electronic, mechanical, photocopied, recorded or otherwise without prior written permission of the publisher No responsibility is assumed by the publisher for any injury and/or damage to persons or property as a matter of products liability, negligence or otherwise, or from any use or operation of any methods, products, instructions or ideas contained in the material herein.

3. Disclaimer
Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

3.1 Definitions

For the purposes of this Disclaimer:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to Critical Alpha, Sydney, NSW, 2041.
• Service refers to the Website or the Application or both.
• You means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
• Website refers to Critical Alpha, accessible from www.criticalalpha.com
• Application means the software program provided by the Company downloaded by You on any electronic device named Critical Alpha Methodology.

3.2 Disclaimer

The information contained on the Service is for general information purposes only. The Company assumes no responsibility for errors or omissions in the contents of the Service. In no event shall the Company be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence, or other tort, arising out of or in connection with the use of the Service or the contents of the Service. The Company reserves the right to make additions, deletions, or modifications to the contents on the Service at any time without prior notice. The Company does not warrant that the Service is free of viruses or other harmful components.

3.3 External Links Disclaimer

The Service may contain links to external websites that are not provided or maintained by or in any way affiliated with the Company.
Please note that the Company does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.

3.4 Errors and Omissions Disclaimer

The information given by the Service is for general guidance on matters of interest only. Even if the Company takes every precaution to insure that the content of the Service is both current and accurate, errors can occur. Plus, given the changing nature of laws, rules and regulations, there may be delays, omissions or inaccuracies in the information contained on the Service.
The Company is not responsible for any errors or omissions, or for the results obtained from the use of this information.

3.5 Fair Use Disclaimer

The Company may use copyrighted material which has not always been specifically authorized by the copyright owner. The Company is making such material available for criticism, comment, news reporting, teaching, scholarship, or research.

The Company believes this constitutes a "fair use" of any such copyrighted material as provided for in section 107 of the United States Copyright law; and Australian Copyright Law. If You wish to use copyrighted material from the Service for your own purposes that go beyond fair use, you must obtain permission from the copyright owner.

3.6 Views Expressed Disclaimer

The Service may contain views and opinions which are those of the authors and do not necessarily reflect the official policy or position of any other author, agency, organization, employer or company, including the Company. Comments published by users are their sole responsibility and the users will take full responsibility, liability and blame for any libel or litigation that results from something written in or as a direct result of something written in a comment. The Company is not liable for any comment published by users and reserves the right to delete any comment for any reason whatsoever.

3.7 No Responsibility Disclaimer

The information on the Service is provided with the understanding that the Company is not herein engaged in rendering legal, accounting, tax, or other professional advice and services. As such, it should not be used as a substitute for consultation with professional accounting, tax, legal or other competent advisers. In no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever arising out of or in connection with your access or use or inability to access or use the Service.

3.8 Use at Your Own Risk Disclaimer

All information in the Service is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability, and fitness for a particular purpose. The Company will not be liable to You or anyone else for any decision made or action taken in reliance on the information given by the Service or for any consequential, special, or similar damages, even if advised of the possibility of such damages.

4. Credit & References:

4.1 Critical Alpha Self Assessment & Survey Questions:

The Critical Alpha Survey Questions were originally inspired by the work of Robertson, et al. (2014); which is based on the original works developed and published by Flin, et al. (2003, p. 102-108). As such, we would like to acknowledge and reference the original authors of the work developed, which was subsequently updated and adapted by Robertson, et al. (2014).

Flin, R., Martin, L., Goeters, K.M., Hörmann, H.J., Amalberti, R., Valot, C. & Nijhuis, H. (2003). Development of the NOTECHS (non-technnical skills) system for assessing pilots' CRM skills. Human and Aerospace Safety 3(2), 95-117. Ashgate Publishing.

Robertson, E. R., Hadi, M., Morgan, L. J., Pickering, S. P., Collins, G., New, S., Griffin, D., McCulloch, P., & Catchpole, K. C. (2014). Oxford NOTECHS II: A Modified Theatre team non-technical Skills Scoring System. PLoS ONE, 9(3): e90320. https://doi.org/10.1371/journal.pone.0090320.

The Self Assessment section of the Critical Alpha Methodology were originally inspired by the work of Robertson, et al (2014) in accordance with the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. The survey questions were adapted for individuals to use for their own personal development, and is a 100% free component of the mobile phone application.

Note: Adapted from “Oxford NOTECHS II: A Modified Theatre team non-technical Skills Scoring System” by Robertson, E. R., Hadi, M., Morgan, L. J., Pickering, S. P., Collins, G., New, S., Griffin, D., McCulloch, P., & Catchpole, K. C. (2014). PLoS ONE, 9(3): e90320. https://doi.org/10.1371/journal.pone.0090320.

Copyright: Robertson et al. (2014) is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.

4.2 Critical Alpha Plan-Do-Check-Act Planning Approach:

Explained briefly, the Plan-Do-Check-Act cycle is a model for carrying out change. It is an essential part of the lean manufacturing philosophy and a key prerequisite for continuous improvement of people and processes.

Originally proposed by Walter Shewhart and later developed by William Deming, the PDCA cycle became a widespread framework for constant improvements in manufacturing, management, and other areas. Plan-Do-Check-Act is a simple four-stage method that enables teams to avoid recurring mistakes and improve processes.

Plan-Do-Check-Act is used as a general model or framework for personal development in the Critical Alpha Methodology Mobile Application. Since this model is a well-known and widely used concept, we are not necessarily obliged to provide attribution, however we would still like to credit the appropriate sources.

Shewhart, W.A. (1939). Statistical Method from the Viewpoint of Quality Control. Washington D.C.: Department of Agriculture.

Deming, W.E. (1986). Out of the Crisis. Cambridge, MA: Massachusetts Institute of Technology, Center for Advanced Engineering Study.

5. Information About the Application Subscription:

5.1 The Purpose of the Critical Alpha Methodology Application

(a) Critical Alpha has developed this application for users to lead themselves more effectively, by implementing a system for themselves by leveraging the learning, tools, and techniques that we teach from the Critical Alpha Methodology Podcast on Spotify and Apple, and the Critical Alpha book, which is available for purchase on this website, and from Amazon in paperback and kindle.

(b) Critical Alpha provides a 'free download' Application for its users, to 'grab and go', enabling users to start implementing what they've learned through a combination of the Podcast and the information contained within the book. Critical Alpha has created a paid members platform, providing exclusive audios at a low price, to ensure (1) continuity of the free of charge podcast, and (2) non-reliance of commercial entities or platforms to provide its users with quality information, tools, and techniques.

5.2 Paid Members Platform - Length of Subscription and Pricing

(a) Critical Alpha has created the paid section of the Critical Alpha Methodology Application, with exclusive audios, which are aimed to be under 15 minutes long, for users to gain targeted information and clarity on subjects pertaining to the Critical Alpha Methodology, which is derived from the Podcast and the Book.

(b) Users are offered a 3-day trial period for using the Critical Alpha Methodology Application.

(c) Users may choose from the following options, from which to subscribe to the members section of the Critical Alpha Methodology Application, namely (i) Month-to-Month payment (ii) One-Time Annual payment. One of these two options will be initiated, only after the 3-day trial period has passed.

(d) Users have the option to pay the Month-to-Month Subscription payment of $4.95 AUD, which is a recurring Monthly payment; or a One-Time Annual Subscription payment of $59.40 AUD. Users are not provided any discounts for Annual payment.

5.3 Paid Members Platform - Auto-Renewal

(a) Our app subscription service is set up with auto-renewal for your convenience. This means that your subscription will automatically renew at the end of each billing period, ensuring uninterrupted access to the premium features.

(b) With auto-renewal enabled, you don't have to worry about manually renewing your subscription each time it expires. Instead, we'll take care of it for you, so you can focus on enjoying our app.

(c) Please note that your subscription will continue to renew automatically until you cancel it. If you decide you no longer want to use our app, be sure to cancel your subscription before the next billing period to avoid being charged.

5.4 Cancel Anytime

(a) Critical Alpha provides users the option to cancel their members subscription at any time. You can cancel your subscription by following the standard subscription cancellation processes as made available as part of your mobile device or via the mobile application marketplace or network at Apple or Google Play, or by contacting us at admin@criticalalpha.com

5.5 Money Back Guarantee

(a) Critical Alpha provides users with a money back guarantee, should the user not be 100% satisfied with the members platform. Users are urged to contact us at admin@criticalalpha.com if at any stage they are not satisfied and wish to request for a refund.

5.6 Complaints Resolution

(a) If users of the Critical Alpha Methodology Application have any complaints about our Application, they are urged to contact us at admin@criticalalpha. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

5.7 Op out right

(a) Users can stop all collection of information by the Application easily by uninstalling the Application. Users may use the standard uninstall processes as made available as part of your mobile device or via the mobile application marketplace or network. Paying members are reminded to follow the standard subscription cancellation processes as made available as part of your mobile device or via the mobile application marketplace or network at Apple or Google Play, if you choose to opt out prior to uninstalling the Application. Users can also request to opt-out via email, at admin@criticalalpha.com.

5.8 Changes to Subscriptions

(a) Critical Alpha will endeavour to contact all users if and when details of our members subscription platform changes, including anything regarding the price. Please note that when users enter into the agreement on the advertised and agreed pricing, these terms will apply for the length to which the user agrees. Users will not be charged additional prices, if pricing of the Application increases, unless the user stops their subscription and initiates and enters into a new agreement thereafter. If users have any questions, concerns or complaints, or wish to receive a refund, they are urged to contact us at admin@criticalalpha.com

6. Contact Us

If you have any questions about our Terms and Conditions or Disclaimer, you can contact Us:

By email: admin@criticalalpha.com

By phone: +614 48 894 477
By visiting this page on our website: www.criticalalpha.com